Frequently asked questions
Unfortunately, we do not yet have the technical capabilities to provide this type of keychain with a personalized engraving. You can find all customizable products in our custom engraving category .
We ship to Germany, Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary.
1-3 days within Germany with DHL or Deutsche Post
2-8 days outside Germany
If we have a tracking number for your order, it will be automatically sent to your email address no later than 24 hours after shipping confirmation .
Sometimes we also send our keychains with Deutsche Post, which is why we cannot provide a tracking number with this shipping method. So you will not receive a tracking number after the shipping confirmation.
You can choose your preferred payment method at checkout. We accept:
- Prepayment by bank transfer
- Payment by credit card (Mastercard, Visa, American Express)
- Payment by debit card (Maestro)
- Payment via Paypal
- Payment via Paypal Express
- Payment via Klarna Sofort (instant bank transfer)
- Payment via Klarna Pay Now (Pay immediately with Klarna)
- Payment via Shop Pay
- Payment via Apple Pay
- Payment via Google Pay
- Payment via Amazon Pay
The satisfaction of our customers is our top priority. If you have any questions about your order, please write to us at service@fabach.com quoting your order number.
Please send returned items to the following address:
Lumundi Shipping GmbH
c/o Unique Elements GmbH
Von-Braun-Strasse 51
48683 Ahaus