Frequently asked questions

Unfortunately, we do not yet have the technical capabilities to provide this type of keychain with a personalized engraving. You can find all customizable products in our custom engraving category .

We ship to Germany, Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary.

1-3 days within Germany with DHL or Deutsche Post

2-8 days outside Germany

If we have a tracking number for your order, it will be automatically sent to your email address no later than 24 hours after shipping confirmation .

Sometimes we also send our keychains with Deutsche Post, which is why we cannot provide a tracking number with this shipping method. So you will not receive a tracking number after the shipping confirmation.

You can choose your preferred payment method at checkout. We accept:

  • Prepayment by bank transfer
  • Payment by credit card (Mastercard, Visa, American Express)
  • Payment by debit card (Maestro)
  • Payment via Paypal
  • Payment via Paypal Express
  • Payment via Klarna Sofort (instant bank transfer)
  • Payment via Klarna Pay Now (Pay immediately with Klarna)
  • Payment via Shop Pay
  • Payment via Apple Pay
  • Payment via Google Pay
  • Payment via Amazon Pay

The satisfaction of our customers is our top priority. If you have any questions about your order, please write to us at service@fabach.com quoting your order number.

Please send returned items to the following address:

Lumundi Shipping GmbH
c/o Unique Elements GmbH
Von-Braun-Strasse 51
48683 Ahaus

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